Sign Up

Privacy Policy

How we protect your data and maintain privacy

Privacy Policy

At DiscordRag, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your data, especially as it relates to our knowledge-based Discord bot service.

1. Information We Collect

DiscordRag collects limited data necessary to provide responses tailored to your Discord server's knowledge base. Information we may collect includes:

  • Server IDs and user IDs to authenticate and deliver bot services within your server.
  • Channel names and message content as needed to analyze and answer user questions based on your server’s context.
  • Billing and contact information (such as email addresses) for managing your subscription and communication.

2. How We Use Your Information

We use your information solely to enhance the service experience within your Discord server. Key uses include:

  • Delivering accurate, knowledge-based responses from your server’s content.
  • Providing customer support and managing subscription services.
  • Improving and optimizing DiscordRag’s functionality based on user feedback.

3. Data Security

DiscordRag implements robust security measures to protect your data. We employ encryption and access controls to safeguard information and limit access to only authorized personnel.

4. Data Sharing

DiscordRag does not share or sell your server’s data with third parties. We may, however, use anonymized data for analytics to improve our bot functionality and services. All data is securely handled and stored.

5. Data Retention

We retain data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your data. For any data requests, please contact us, and we will respond within a reasonable timeframe.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@discordrag.com.