Do you offer a free plan?
Yes, DiscordRag offers a free plan for servers with up to 50 users, providing basic responses based on your server's knowledge base.
How does DiscordRag use my server's knowledge base?
DiscordRag analyzes your server’s existing knowledge base to provide accurate responses to community questions, ensuring it’s tailored specifically to your server's content.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time from your account settings.
What payment methods do you accept?
We accept all major credit cards and PayPal for seamless and secure transactions.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account settings.
How does the per-user pricing work for large servers?
For large servers on the Enterprise plan, you are charged a flat fee of $0.01 per user per month, providing flexibility and scalability as your community grows.
Do you offer discounts for educational or non-profit communities?
Yes, we offer a 50% discount for educational and non-profit communities. Please contact us to learn more.
Is my server data secure with DiscordRag?
Absolutely. We prioritize data security and privacy, ensuring that your server’s data is never shared or accessed beyond providing accurate responses within your community.